These rules/terms of use define the methods and terms in and under which you as customers, i.e., buyers of products or users of services, of Hisense UK (hereinafter: “Company”) can post opinions and reviews as to their appropriateness, quality, and user experience.
Purpose of the rules
The rules are laid down with the purpose of preventing potential violations of basic principles of civilized communication. To this end, we reserve the right to edit, lock, or delete content that we deem inappropriate. We are not obliged to explain our decisions in this regard. We reserve the right to alter or amend the rules/terms of use without prior notice to the system users in case of change of technology, updates, or changes to the legislation that can directly affect the provisions of the rules/terms of use. The rules are publicly available on the website at https://uk.hisense.com/, and they shall be available upon every submission of new comments or product reviews or submission of opinions on services and products.
Personal information
Reviews, opinions, and comments may only be posted by registered users of the system or users who log in as guests. Upon registration, we only collect the basic set of personal information required for unique identification of the system user, for adequate system administration of users, and for any communication related to posting of product and service reviews and customer opinions. Personal information is collected and processed in compliance with our Data Protection Policy.
Personal information provided upon registration into the system shall only be stored upon confirmation of consent regarding the processing of personal information, which shall be a part of the registration into the system. In case of further questions regarding processing of personal information, please e-mail us at privacy@connectlife.io.
To ensure fair representation of product reviews, Hisense UK marks reviews from consumers who have actually purchased the product with the label [Verified user]. Only reviews from verified purchasers receive this label, and verification is carried out in accordance with the [Verified user] process.
Hisense UK is committed to publishing all consumer reviews, except those that breach basic standards of respectful communication. Reviews are not sponsored or influenced by any contractual relationship with merchants. Hisense UK does not post fake consumer reviews (such as false social media likes), nor does it commission others to do so for promotional purposes.
Content of posts, ownership, and responsibility for preparation of posts
With your registration and submission of comment contents you confirm and guarantee ownership of the data submitted (you only provide information of which you are the owner and thus the holder of intellectual property rights) and their accuracy, and declare that you are submitting the opinion with the purpose of submitting your actual experience in use, rather than with the purpose that would constitute a violation of these terms, or result in damage to other enterprises or persons.
When posting content, you guarantee the following:
- the content is not incorrect, false, or misleading,
- the content does not constitute a breach of copyright (author's rights), business secrecy, or other intellectual property rights,
- the content does not constitute a violation of the rights to protect the information of third persons,
- the content does not violate other laws regulating fair business and operation (it does not violate the rules pertaining to protection of consumers, unfair competition, or misleading advertising),
- the content is not potentially offensive to individuals, partnerships, or corporations, it does not constitute defamation, it is not offensive, inappropriate, or biased towards individual groups or individuals,
- you have not received any compensation or consideration for the content, which would affect your review and comment,
- the content does not include links to other websites, or contact information of companies or individuals,
- the content does not include elements of malicious computer software.
Posting and the process of posting
When commenting a product or service review, Hisense UK reserves the right to review the comment contents and to remove the comment if it includes content that is offensive or may in any other way cause legal or pecuniary damage to Hisense UK.
Product and service reviews and user experience comments are posted within 4 business days.
Content management and transfer of ownership
Content that you submit shall be transferred to permanent ownership and control of Hisense UK. This, you allow and consent to the use, reproduction, removal, posting, adjustment or amendment, translation, or other manners of processing and dissemination of information, irrespective of the medium, without receiving or claiming any compensation or consideration.
By submitting a product and services review and by submitting an opinion, you agree to and assume responsibility for repayment of any damage caused as a result of its posting to the brand to which it pertains, to employees at Hisense UK, and any related third parties. Responsibility pertains to requests, claims/receivables, or damage claims related to direct or indirect damage, regardless of the nature, which shall also be deemed to include charges, fees, related legal costs, and costs of attorneys at law.
Changes and amendments to the rules for posting reviews and comments
Company reserves the right to change or amend at any time without prior notification the rules for posting reviews and comments without prior notice. Current rules shall be available on the website of Hisense UK at https://uk.hisense.com/. Display/review of rules is also offered every time upon posting a review or comment.